Shipping policy

At Curlscaper, we aim to provide a seamless shipping experience for all our customers. We offer standard tracked shipping with an estimated delivery time of 6-12 business days. Delivery times may vary depending on your location and any unexpected delays with shipping carriers or customs clearance. Once your order has been shipped, you will receive tracking details via email to monitor your package’s journey until it reaches your doorstep.

Please note that Curlscaper does not cover import duties, taxes, or additional fees that may be charged by your country’s customs office. These charges are the responsibility of the customer, and we recommend checking your local regulations if you’re unsure about potential costs.

While we strive to ensure timely deliveries, Curlscaper cannot be held responsible for delays caused by customs processing, shipping carriers, or other circumstances beyond our control. If your package is delayed, we encourage you to contact the shipping carrier directly with your tracking information for the most accurate updates.

If your package is lost, damaged, or does not arrive within the expected delivery timeframe, please reach out to our customer service team. We are happy to assist you and work toward a resolution, although responsibility for such issues ultimately lies with the carrier once the package has been dispatched from our warehouse.

Thank you for choosing Curlscaper. We appreciate your trust in us and are here to help if you have any questions about your order or shipping.